July 29, 2010 Leave a comment
A few years ago we had an initiative around Tel-Tron to “Make it Easy.” It incorporated everything from posting all of our operations guides on our website for customers to easily access to improving manufacturing processes to maximize efficiency. One of the customer-oriented results was an online store, allowing communities and dealers to order over the internet. This meant they could order at their convenience and not have to send a fax, wait on hold over the telephone, only call during our business hours, etc.
As technology advances, thankfully so does accounting software. Our current software has an e-Business module that integrates the online store directly into the sales order module! When a customer places an order online all we have to do is approve or deny it and it becomes an order, automatically setting it up for same-day shipping. (For the curious…the only reason an order would be denied is if your account is inactive due to non-payment…fair enough, right?)
Easy for us for sure. How easy is it for you? Check this out…
1. Go to my.tel-tron.com and login
2. Search by item or click on a category to display all products within that category (wireless, room equipment, most popular, etc.) and click “Go”
3. Enter the desired quantity for each item and click “Buy”
4. After you’ve selected all your items, click “View Cart” and complete the check-out process. Be sure to click Accept after you’ve reviewed the order so that it sends it to us.
5. You’ll receive an email confirmation stating that we have received your order and that it will be processed as soon as possible unless you hear from us otherwise.
That’s it! Easy as pie…or child’s play…or tan fácil como 1-2-3 (as easy as 123) as the Spanish say…but I digress.
If you’re already using the online store we thank you! And we hope you’re enjoying the FREE ground shipping. If you don’t have access yet please contact Leah Hughes at firstname.lastname@example.org and she’d be happy to provide one for you.