Introducing the Tel-Tron Training Channel!

At Tel-Tron, we understand that not everyone learns the same way.  For example, I prefer regimented, strict courses with a syllabus and clear goals. Other people prefer to just get a manual and a cup of coffee, curl up in a corner, and read at their own pace. Whatever your style, we can meet it.

Recently, Technical Support received a request from a community to explain why their pagers function a certain way. While we were able to explain exactly why to this person over the phone, we decided to make a video that might illustrate the situation better. (It’s a fairly common question.) So, we whipped up a training video, posted it on our YouTube channel, and sent it along. The customer was incredibly pleased and responded:

Yes definitely that was great!  Addressed our exact issue.  Maybe send out an email notice when new videos are posted.

And there’s more where that came from. Plus, there are many more already in the works, but if you have a training question, and would like to see a video made about it, we can probably work that in. Visit our training channel on YouTube and let us know.

About Damon Lamb, Technical Support Analyst
Damon Lamb is Tel-Tron's Technical Product Manager with over five years of tech support experience and a B.A. in Professional Writing from Michigan State University.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: